Trank Technologies uses a number of internal and third-party methods to recognize visitor data like IP addresses and browser settings (collectively "Visitor Data"). The Trank Technologies internal servers automatically recognize Visitor Data. No Personally Identifiable Information is revealed in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively "Traffic Data").
We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis."
Personal Information. Trank Technologies requires each customer to provide us with personal information (collectively "Personally Identifiable Information") to access and use Trank Technologies products and services. Personally Identifiable Information is captured only when a visitor accesses the Site, or speaks on the phone with a Trank Technologies employee, and willingly discloses that information. This disclosure may occur when a visitor registers with the Site, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other aspects of services offered by Trank Technologies.
Calls/Electronic Communications. In the regular course of our business, Trank Technologies may monitor and record phone conversations or email communications between you and Trank Technologies employees for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from Trank Technologies, you may unsubscribe from our mailing list on any of the emails we send.
We use information we collect from the Site to communicate with you, fulfill service agreements, facilitate your transactions with our third-party marketing partners, and inform you of offers and discounts. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send service-related announcements, for example, to alert you if we need to temporarily suspend the Site for maintenance. We may send promotional emails from time to time. Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by telephone or email. However, you can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at email@example.com.
We share customer information with third parties only as follows: Use of Personal Information. Trank Technologies, sometimes with the assistance of a third party or Trank Technologies subsidiary, may use your Personally Identifiable Information to process your payment through merchant account services, to generate the products and services you order, and to analyze our customer demographics. Your Contact Data may be used to follow up with you on transactions you initiate on the Site, respond to inquiries made through the Site, inform you of changes to the Site, and send you additional information about Trank Technologies and its products and services. Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties for marketing purposes. We may provide information to a third party in response to a subpoena or to otherwise comply with the law.
Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.
Opting OutYou may choose not to provide Trank Technologies with Personally Identifiable Information or you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to visit the Site and browse its pages. However, Trank Technologies cannot process orders without Personally Identifiable Information.
Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by telephone or email.
Website Areas Beyond Trank Technologies ControlThe Site may include interactive forums, such as message boards and chat rooms. Any Personally Identifiable Information disclosed in these areas is public and becomes public information. You should use caution when deciding whether to disclose your personal information in these forums.
Other TransfersWe may share Personally Identifiable Information and other data with businesses controlling, controlled by, or under common control with Trank Technologies. If Trank Technologies is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer Personally Identifiable Information and other data in connection with the associated transactions.
User Access to Order Information. Trank Technologies will give you, or anyone listed as a contact for your account, information about your order. This may include information about the nature and status of your order, information you provided to process your order, payment information, and contact information. For some products, we may provide information about your order to other individuals named in the order. We also may provide information to a third party in response to a subpoena or to otherwise comply with the law.
Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site or using our services, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS. BY USING THE SITE AND OUR SERVICES, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.
IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE, PLEASE CONTACT US IMMEDIATELY AT firstname.lastname@example.org.